Volunteer

Please note: we prioritise volunteers who can commit to full shifts.

Experience

Do you have experience in any of the following? (Tick all that apply)

Scenario Question

A visitor is frustrated about queues or waiting times. What would you do?

Role Preferences

Role preferences are not guaranteed and depend on operational needs

Additional Information

Is there anything else we should know?
(Availability limitations, physical considerations, language skills, etc.)

Emergency Contact

Final Confirmation

I confirm that I am available to attend mandatory volunteer training and briefing sessions.

Age & Eligibility

I confirm I am 18 years or older and legally eligible to volunteer.

Professional Conduct

I will act professionally, respectfully, and inclusively toward all visitors, exhibitors, staff, and fellow volunteers.

I agree to follow all instructions from the Amsterdam Coffee Festival team, including Volunteer Managers and Zone Leads.

Attendance & Commitment

I commit to arriving on time for all scheduled shifts, completing my assigned duties, and notifying the team promptly if I am unable to attend.

Health & Safety

I will follow all health, safety, and emergency procedures and report any hazards or incidents immediately.

I understand that I must not consume alcohol or drugs before or during shifts and must not volunteer under the influence.

Confidentiality & GDPR Compliance

I understand that I may access personal data (attendees, staff, exhibitors) as part of my volunteer role and I will handle all personal data in accordance with GDPR, only for festival-related purposes, and not share it outside the festival team.

Use of Equipment & Identification

I will wear my volunteer accreditation at all times and use festival equipment and property responsibly.

Liability & Insurance Acknowledgement

I acknowledge that the Amsterdam Coffee Festival provides volunteer insurance coverage for accidents during my shifts as per Dutch law and municipal volunteer insurance. I understand that I am responsible for any personal injury or property damage not covered by festival insurance, and I agree to follow all safety rules to minimize risk.

Consequences

I understand that failure to comply with this Code of Conduct may result in immediate removal from volunteer duties and exclusion from future festival participation.

Agreement

I have read, understood, and agree to the Amsterdam Coffee Festival Volunteer Code of Conduct and Acknowledgements.